Support

Need a hand?

Most answers are in the docs. When they aren't, write to [email protected] and a person will read it.

Start with the docs

  • Install: what you need, and the fix when your shell says command not found: ade.
  • Quickstart: a first change in a new project, with or without spending usage.
  • Porting a project: bringing a repository you already have.
  • Commands: every verb, and ade <verb> --help in your terminal says the same.

Quick checks

  • The loop stopped. It printed the command to run next; run it, then ade loop <card> again and it carries on from where it stopped.
  • Something was refused. Every refusal names its cause and its cure. If one fires on work that was fine, that is a bug in ADE: please tell us.
  • An engine fails. Check claude --version or codex --version works in the same terminal and that you are signed in. The engine's own output is in .ade/lanes/<card>.log.

Write to us

Email [email protected]. It helps to include:

  • the output of ade --version, and your operating system
  • the command you ran and what it printed (long output: the ade q show handle it gave you, or the log file)
  • what you expected instead

Please don't send API keys, .env files or other secrets.

Orders and your account

Payments are handled by Polar, which sends your receipt and handles tax. For anything about an order, or to have your account deleted, email [email protected] from the address on your account.

Security

If you think you've found a security problem in ADE or this site, email [email protected] with "Security" in the subject, and please give us a chance to fix it before sharing it.